Privacy Policy

Unique Stock values your privacy and is committed to handling customer information responsibly. This Privacy Policy explains what information we may collect, how we use it, and the choices available to you when you use our website or place an order.

This policy is intended as general business information for our ecommerce store in Pakistan. For case-specific help or questions about your personal information, please contact [email protected].

Information We Collect

We may collect personal and order-related information that you provide directly when you use our website, place an order, contact support, or create an account.

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details and purchase history
  • Account information, if you register
  • Messages or support inquiries you send to us

We may also collect limited technical information automatically when you browse the website, such as browser type, device type, pages viewed, approximate location based on IP, and basic usage data.

How We Use Information

We may use collected information to operate and improve our store, including to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Provide customer support
  • Send order confirmations, updates, and service-related communications
  • Detect fraud, misuse, or suspicious activity
  • Improve website performance, product offerings, and customer experience
  • Maintain records for internal business, accounting, and operational purposes

Payment Handling

Payments may be processed through third-party payment providers made available during checkout. We generally do not store complete sensitive payment card information on our website unless specifically stated. Payment providers may collect and process payment information according to their own procedures and requirements.

Cookies and Basic Analytics

Our website may use cookies and similar technologies to support essential website functions, remember preferences, keep items in the cart, and understand general website usage.

We may also use basic analytics tools to understand how visitors interact with the website, such as which pages are viewed and how the website performs. This helps us improve the store experience.

Sharing of Information

We do not sell customer personal information as part of our normal business operations. We may share information only as reasonably necessary to run the store and fulfill orders, including with:

  • Payment processors
  • Shipping and courier partners
  • Website hosting, technical support, or ecommerce service providers
  • Professional service providers where needed for business operations
  • Authorities or other parties where required to comply with applicable law, regulation, or legal process

Data Retention

We keep personal information for as long as reasonably necessary for order fulfillment, customer support, recordkeeping, fraud prevention, and business or legal purposes. Retention periods may vary depending on the type of information and the reason it was collected.

Security

We take reasonable administrative and technical steps to protect customer information from unauthorized access, misuse, loss, or disclosure. However, no website, storage system, or online transmission method can be guaranteed to be completely secure.

Your Choices and Rights

You may contact us to request updates or corrections to the personal information you have provided, subject to verification and any applicable business or legal requirements. You may also contact us if you want help with account information, order records, or general privacy concerns.

If you no longer wish to receive non-essential communications from us, you may contact us to opt out where applicable. Some transactional messages, such as order updates, may still be necessary.

Children’s Privacy

Our website is intended for general use and is not knowingly directed to young children for independent purchasing activity. We do not knowingly collect personal information from children in a manner inconsistent with applicable requirements.

Third-Party Services

Our website may rely on third-party tools or services for payments, hosting, analytics, and order operations. Information handled by those services may also be subject to their own policies and operational practices.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our website, services, or business practices. The updated version will apply once posted on this page.

Contact

If you have questions about this Privacy Policy or need case-specific support related to your information or orders, please contact us at [email protected].